Terms and Conditions

This website is operated by The Edible Gang Ltd. Throughout the site, the terms “we”, “us” and “our” refer to The Edible Gang Ltd. The Edible Gang Ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES

(If applicable) Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, please review our Returns Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.​

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at anytime, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall The Edible Gang Ltd, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless The Edible Gang Ltd and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

​SECTION 17 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

​SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at hello(at symbol)scoffpaper.com

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STANDARD CONDITIONS OF SALE

THE EDIBLE GANG LTD T/A SCOFF PAPER

  1. DEFINITIONS

1.1 In these conditions the following expressions shall have the following meanings
‘Contract’ means the quotation, these Conditions of Sale, and any other document incorporated in a contract between the Seller and the Customer.

‘the Customer’ means any person, firm or company receiving a quotation form and/or placing an order with the Seller

‘Goods’ means all and every item of foods or part thereof or other ancillary items supplied by the Seller

‘Seller’ means The Edible Gang Ltd: ‘Transgression’ means any breach of contract or other act, default, omission or statement of the Seller, its employees, agents or subcontractors in respect of which the Seller is liable to the Customer.

  1. GENERAL

2.1 These Conditions apply to all contracts for the sale of Goods by the Seller to the Customer and supersede any previous terms and conditions of sale published by the Seller. No additions or modifications to, or terms or conditions inconsistent with these Conditions shall be binding upon the Seller unless expressly agreed by the Seller in writing.

2.2 All brochures, catalogues, price lists, samples, and other advertising or descriptive material submitted to the Customer are intended to be approximate only and to give a general impression of the Goods. Unless expressly incorporated the same shall not form part of the Contract. The Seller reserves the right to make minor alterations to the specification of the Goods without prior notification to the Customer.

2.3 The Customer shall be responsible for complying with any legislation or regulations (of the United Kingdom or any other country) governing the export and import of the Goods into the country of destination (and any other country through which the Goods pass in transit) and for the payment of any duties thereon. The Customer shall fully indemnify the Seller against any fines, penalties, costs, claims, damages, losses and the expenses suffered by the Seller as a result of the Customer failing to comply with this Clause 2.3.

  1. PRICE

3.1 The price for the Goods shall be the price listed in the Seller’s published price list current at the time of despatch of the Goods by the Seller unless varied by prior written agreement.

3.2 The price of the Goods is exclusive of any applicable value added tax and other duties or charges levied by any authority or body in respect of the sale, delivery, export or import of the Goods. Payment in full (without any deductions by way of set off or counter claim) for the Goods (and any additional costs) shall be due and payable in POUNDS STERLING 28 days from invoice date or as separately agreed with the customer in writing, Customers can pay by BACS as per the information on the front of the invoice.

3.3 A 10% per cent surcharge will be added to any overdue payments.

3.4 The Seller reserves the right to recover from the Customer all direct expenses reasonably incurred by the Seller in the collection of any overdue sums.

3.5 Cheques not honoured will incur a charge of £20.00.

  1. TITLE

4.1 The risk in the goods shall pass from the Seller to the Customer upon delivery of such goods to the Customer. However, notwithstanding delivery and the passing of risk in the goods, title and property in the goods, including full legal and beneficial ownership, shall not pass to the Customer until the Seller has received cash or cleared funds payment in full for all goods delivered to the Customer under this and all other contracts between the Seller and the Customer for which payment of the price of the goods therunder has not been paid. Payment of the full price of the goods shall include the amount of any interest or other sum payable under the terms of this and all other contracts between the Seller and the Customer under which the goods were delivered.

4.2 Failure to pay the full amount when due shall give the Seller, or its employees or agents, the right to repossess the Goods (and enter the Customer’s premises for that purpose if necessary) with or without notice and without liability and to sell the Goods once they have been re-possessed.

4.3 Notwithstanding this Condition 4, the Seller shall be entitled to avail itself of any other legal remedy including an action for the price of the Goods and connected costs at any time after the date when payment is due.

  1. TERMS AND REPRESENTATIONS

5.1 These clauses define the Customer’s rights in respect of any loss or damage caused by the Goods or for any statements made by the Seller, their employees or agents. Customers are advised to read these provisions carefully.

5.2 The Seller confirms that the Goods will be of merchantable quality and (in respect of Goods designated in writing by the Seller at the time of sales as being suitable as feed) unless otherwise stated by the Seller or stated on the packaging of the Goods.

5.3 If the Goods are delivered to the Customer the Customer shall inspect the Goods on delivery. If the Customer collects the Goods it shall inspect the Goods on collection.

5.4 If the Customer complains of shortage, provided that the Seller has been given opportunity to inspect the Goods before any part of them have been used by the Customer, the Seller shall at its discretion either make good any shortage or issue a credit note in respect of the shortage. The Seller shall have no liability in respect of shortages if it has not been given opportunity to inspect the Goods before any part of them has been used.

5.5 The Seller agrees to replace or (at its discretion) issue a credit note in respect of Goods which are found to be defective and which are returned to the Seller before the ‘best before date’ specified on the packaging provided that each of the following are satisfied;

5.5.1 Notification of any defect is given to the Seller immediately upon it becoming apparent to the Customer.

5.5.2 The Goods have been stored in accordance with normal conditions and have not been mixed with any other goods or substances.

5.5.3 Goods are returned to the Seller’s premises at the Customer’s expense.

  1. RISK CARRIAGE PACKAGING AND STORAGE

6.1 The Seller shall charge for delivery of the Goods if agreed in writing in advance. Such delivery rates shall be subject to review at the Seller’s discretion.

6.2 In the case of sales where the Seller delivers directly or contracts directly with the carrier then risk in the Goods shall pass to the Customer upon arrival of the Goods at the Customer’s premises (or other specified delivery point). The Seller will replace or (at its option) issue a credit note in respect of Goods lost or damaged in transit (other than by default of the Customer), provided that

6.2.1 Claims concerning shortages, breakages and/or non-delivery, must be raised, in writing with the seller within 48 hrs of acceptance of delivery of goods.

  1. FORCE MAJEURE

7.1 The Seller shall take all reasonable steps to perform its obligations and deliver within the time specified, but such times are estimates only. The Seller shall not be liable for expenses, losses or damages caused by late performance or delay in delivery and delays shall not entitle the Customer to rescind the Contract.

7.2 Without prejudice to the generality of Condition 7.1, the Seller shall have no liability for any expenses, losses or damages caused by delay or default in performance of any obligation caused directly or indirectly by weather conditions, breakdown or unavailability of plant of machinery, failure of raw material or supply of raw material or any other causes or causes beyond the reasonable control of the Seller.

7.3 The Seller reserves the right to make part deliveries and to submit invoices for Goods supplied as part of an order.

  1. SEVERABILITY

8.1 The Seller shall, at its option, be entitled to notice to terminate all or any of its contracts with the Customer forthwith and recover all expenses, losses and damage resulting to the Seller including (but without limitation to) loss of profit or other consequential loss if;

8.1.1 (a) the Customer has a bankruptcy petition presented against him or a bankruptcy order is made; (b) the Customer makes or seeks to make any composition or arrangement with the creditors; (c) the Customer makes a proposal to his creditors for a voluntary arrangement or applies for an interim order (within the meaning of Section 286 Insolvency Act 1986); (d) an encumbrancer takes possession of any of the Customer’s assets, or any of the Customer’s property is taken in execution or process of law; (e)a petition is presented or an order is made or a resolution is passed for the winding-up of the Customer; (f) a petition is presented or an order is made for an administration order to be made in relation to the customer; (g) the Customer’s directors make a proposal for a voluntary arrangement with the Customer’s creditors; (h) the Customer is unable to pay its debts (within the meaning of Section 123 Insolvency Act 1986); (I) a receiver or administrative receiver is appointed over any of the Customer’s assets; or

8.1.2 the Customer fails to make any payment owed to the Seller on the due date,

or

8.1.3 the Customer is in breach of the terms and conditions of any contract with the Seller (including breach of these Conditions) and shall fail to remedy the same within 14 days of notice specifying the breach and requiring remedy (then the breach shall be remediable).

  1. LAW AND JURISDICTION

9.1 The agreement shall be governed by the Laws of England and Wales and the Customer will accept the jurisdiction of the Courts of England and Wales in respect of all matters arising under this agreement.
HEAD OFFICE: The Scoffice, Unit 19 Roundhouse Court Barnes Wallis Way, Buckshaw Village, Chorley, England, PR7 7JN

REGISTERED OFFICE: The Scoffice, Unit 19 Roundhouse Court Barnes Wallis Way, Buckshaw Village, Chorley, England, PR7 7JN

 

WEBSITE TERMS (IN ADDITION TO THE STANDARD TERMS OF SALE)

  1. REFUND POLICY

1.1 The Edible Gang Ltd is committed to giving you the best possible products, prices and service. Should any product purchased from The Edible Gang Ltd found to be faulty, damaged in transit, or differing from the description given at the The Edible Gang Ltd website then we will be pleased to arrange to either refund or replace the product at the discretion of the customer. All returns must be notified by post to The Edible Gang Ltd within 21 days of delivery of the product. 
1.2 In the event of a customer purchasing an item from The Edible Gang Ltd mistakenly and through no fault of The Edible Gang Ltd, we will replace or refund the item provided that the original item is returned to The Edible Gang Ltd unused and in saleable condition. In cases where the customer is either unable or unwilling to arrange return carriage after mistakenly purchasing a product, The Edible Gang Ltd reserves the right to charge an uplift fee to cover the cost of employing a courier company to collect the item from the customer. In cases where an entire order is returned, we reserve the right to retain the cost of the outward carriage.

This does not affect your statutory rights as a consumer.

1.3 To arrange to return a product or for further information about returns or refunds please e-mail us at hello@scoffpaper.com. Monday to Friday 9.00 am to 5.00 pm.

  1. COOLING OFF PERIOD

2.1 Right to Cancel - "Cooling Off Period" You have the right to change your mind and cancel an order within 7 working days of receiving the order. This is known as a "Cooling Off Period". If you wish to cancel within the 7 working days you must inform The Edible Gang Ltd by email or telephone. Please write to hello@scoffpaper.com. However, please note that we try to despatch within a few days of receiving your Order, so we would be grateful if you could let us know as quickly as possible if you change your mind!

  1. COMPLAINTS

3.1 The Edible Gang Ltd is committed to maintaining high standards of customer service including the production of our products to the highest standards possible, approved by DEFRA and according to the EC regulations on the production of pet food, our sales administration, and the handling of any customer concerns or complaints.

3.2 To make a complaint (whether about a product purchased, our service, or any other matter) please e-mail us at hello (at symbol) scoffpaper.com, The Edible Gang Ltd t/a Scoff Paper. The Scoffice, Roundhouse Court, Barnes Wallis Way, Buckshaw Village, PR7 7JN.

3.3 How we will handle each complaint: The Edible Gang Ltd promises to handle each complaint effectively in a prompt, courteous and fair manner and make every reasonable attempt to rectify the problem to the complainant’s satisfaction and to use what we have learned to reduce the likelihood of recurrence.

3.4 When a complaint is lodged a complaint number will be issued if the problem cannot be resolved within the same working day. This number will then be quoted in all correspondence thereafter until the complaint is resolved. Wherever possible, a single-person contact at The Edible Gang Ltd will be given to provide continuity throughout the process.

3.5 Timescale for resolving complaints: We promise to acknowledge your complaint within 2 working day of receiving the email complaint. We aim to resolve all product complaints within 5 working days and other complaints within a maximum of 15 working days.